Hundreds of Sudanese citizens flocked to the Sudani Telecommunications Company headquarters in Port Sudan to get their hands on the company’s special communication SIM cards. This surge in demand follows weeks of complete communication service interruption in Sudan, a result of the ongoing war in the country.

Speaking to Radio Tamazuj Monday, Haired Abdel Salam, a Sudanese citizen, said: “I’ve been attempting to acquire a Sudani SIM for four days now. It’s not about getting a new SIM; rather, I’m trying to restore my old one.” He expressed difficulty in accessing the service due to the large crowds.

Mohammed Mustafa also recounted his visit to Sudani Communications Services, stating, “I needed to obtain a SIM card for the first time because of the communication outage. However, I was taken aback by the overwhelming number of people waiting for the service.” He noted the high cost of the service, even when attempting to acquire it from outside the company premises.

Meanwhile, the Executive Director of the Sudanese Telecommunications Company (Sudani), Engineer Majdi Mohammed Abdullah, stated that over the past five months, despite the loss of the billing system, the company has persevered in its efforts to provide services without charge. Emphasizing the importance of sustaining operations despite the incurred losses, Abdullah highlighted the commitment to continue working despite the challenges faced by the company.

In recent months, Sudan has experienced a complete halt in telecommunications services, impacting both communication and internet services. This situation has raised concerns, particularly with the interruption of essential banking services that citizens rely on, given the wartime conditions. Additionally, various other services dependent on the internet in Sudan have been affected.