MTN mobile customers in Awerial County are upset with the lack of service in the area after the MTN network went off air since Friday last week.

Local radio station Mingkaman 100 FM reported that some customers are unable to reach relatives and friends since the loss of network coverage, pointing out that MTN was the only mobile network operating in the area.

“I have loaded by ten pounds the time it goes off and I was about to call my daughter who is in Yirol and up to now we are not connected,” said one customer. “I want MTN management to work on it to help us get connected again.”

Mingkaman 100 FM was unable to get MTN management to comment. Recently, however, MTN South Sudan announced that it would be cutting its activities in the country and laying off staff owing to the shortage of foreign exchange and the poor economic situation in the country. The company also warned that it may be forced to stop its operations completely if inflation of the South Sudanese pound continues.

File photo: A network map of MTN coverage (MTN South Sudan website, 2015)