Several customers of Equity Bank in Juba have complained that they are facing difficulties in cash withdrawal, saying they are unable to withdraw cash especially US dollars.
The customers told Radio Tamazuj that they went to all branches of Equity Bank in Juba, but they could not get money. Many clients pointed out that they want to shift to other banks for better bank services.
“I have been coming to this bank for four weeks to withdraw my salary of last month, but I could not get it,” said one of customers.
Multiple sources from the bank reported high demands of hard currency in the country, besides the scarcity of the US dollar in South Sudan.